Quintercon is a canarian based company that brings together a team of professionals dedicated to the construction, development, sales and rental of housing, offices and warehouses, whose main distinguishing feature is the closure of the entire promotion cycle: from acquiring the property, market research, marketing, implementation of projects, construction of buildings, for sale or to rent, maintenance and handover of keys.
The company required the services of Plan B Group to implement its Quality Management System under ISO 9001 in order to certify the quality of Quintercon in providing their services in the market, and looking to improve their competitiveness and efficiency in their departments.
The process of system implementation of Quality Management conducted by Plan B Group was mainly based on carrying out the management process, to which the requirements of ISO 9001 are added, such as a control documentation and records, service delivery methodology, identification and evaluation of legal requirements, obtaining the certification system of the standard ISO 9001 by Bureau Veritas.
Thanks to the implementation of ISO 9001 Quality Management System, Quintercon has improved efficiency in organizational management and a substantial improvement in the provision of its services. Similarly, the possession of this certification has enabled the company to have greater credibility in the market. Meanwhile, Plan B Group has performed the services to adapt to the Organic Law on Data Protection (LOPD) of Quintercon to comply with legal requirement about its employees and customers, carrying out tasks registration with the Spanish data Protection Agency, implementation mechanisms and modifications of custody of its web page to add the items of information privacy and consent.
The ISO 9001 standard shows more reliance to the contractors.
Thus Quintercon has become a loyal customer for Plan B Group by conducting its internal audits prior to the certification renewal of its Quality Management System ISO 9001 under the monitoring and the ongoing management process of key aspects of the Organic Law on data Protection.
Similarly, Quintercon has diversified its business portfolio through the management of other activities such as sports facilities, for which it has also received the support of Plan B Group for the innovation project of “Quintercon Padel Indoor Centre”, for which it was developed a 2.0 web portal that meets the general requirements for its presentation on the network:
- HTML and CSS programming languages.
- jQuery transitions and dynamic effects.
- News section
Quintercon states with its own experience as a customer, the ability to integrate Plan B Group in organizations transversely, promoting different areas by generating therefore, more competitiveness.